The foundation of Mercy Medical Center is its commitment to provide outstanding quality care and services to all our patients.  Integral to assuring excellent quality care is our emphasis on patient safety and patient satisfaction.  When you stay at Mercy Medical Center, your health and comfort is our first concern. More than 1,800 employees, some of whom you may never meet, will have their attention focused on you.  We hope your hospital stay will be as pleasant as possible. Problems or complaints at Mercy Medical Center can be directed to our Patient Relations Department at 516-705-6497.